TY  - BOOK
AU  - Sugandhi, R.K.
TI  - Customer Relationship Management
SN  - 978812242398
AV  - HF 5415.5 .S84 2008
PY  - 2008///
CY  - New Delhi
PB  - New Age International Lmt
KW  - Customer Relations
N1  - Includes Indexes  and Bibliographical References
ER  -